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Refund & Cancellation Policy

Last updated: [10 Jun 2025]

Deposits

  • A ₹500 consult deposit is refundable if cancelled ≥24 h before the slot.

  • Aligner / braces deposits (₹5,000) are transferable to another date within 30 days.

Cancellations

  • ≥24 h notice → full refund.

  • <24 h or no-show → deposit forfeited.

Treatment Refunds

  • Pre-paid packages: proportional refund for unrendered appointments minus lab fees.

  • Custom devices (aligners, crowns) are non-refundable once fabrication starts.

How to Request
Email hi [at] aspendentals.com or WhatsApp +91 96677 75530 with booking ID. Refunds processed to the original payment method within 7 business days.